Dear Wayne, I would like to say thank you for the fine job your pool company has completed for us. The quality of workmanship has surpassed my expectations of a pool company. I was prepared to live a nightmare, because of the horror stories that you hear about pool builders, but instead it was like a dream. any preceived problems that I had your company put me to ease, unlike the stories I continue to hear about. I do believe that any future problems that I may encounter will be handled quickly. The pool and spa will for sure add years of enjoyment to me and my family. Thank you, Marc York

Custom Pools, Thank you for constructing our pool. We appreciate all of your hard work, customer service, and willingness to answer all of our questions and concerns. Your communication with the customer and ability to get things done quickly and with quality is encouraging. We will have many good times in our new oasis. God bless your business. Andy & Amy McCarthy

Hi Wayne, Thank you for doing such a wonderful job on our pool. Awesome work! We truly love our new pool! Thank you again. Jim & Doreen

Wayne, Thanks so much for everything. We are extremely pleased with our pool. If you ever need a reference, or someone wants to take a look at one of your pools, we would gladly be available. Sincerely, Ranae Atkinson

Dear Wayne, Tom and I want to express our thanks to you and your company on the professional and quality of our pool. From our first visit with Foo to the Final City inspector, the experience has been superior. When Foo was able to deliver the pool two days ahead of the promised date, I was ecstatic. When the Inspector told me that the pool was "really a quality job", I smiled and knew we were 100% satisfied. Foo has been the best! He shows patience, humor, availability, the resourcefulness and understanding of our needs and using his expertise in the design and construction of the pool. We were always impressed with his follow through on the many issues that came up. He is an asset to Custom Pools! Thank you again and if you ever need a ready reference, we are here swimming happily in our beautiful pool! Tom and Carol Brott

Wayne & Candi, Thanks so much for getting us our replacement pool heater so quickly. It's so nice to have someone go out of their way to please a customer. Hopy your holidays are happy and healthy. Sincerely, Aaron & Roz Stern

You guys did an incredible job!!! If you ever want a reference, just let me know. It looks even better than I thought it would - Plus Jim loves it! Lynn Chase

Candi & Wayne, Thank you! Jennifer is coming down May 25 for a preview. First visit since pool completion. We are very pleased and would be happy to assist if you need a reference. I will call you when I get back to Cape Coral to discuss an ongoing pool service! Thanks Again! kindness regards, Mike & Jennifer Alvaro

Candi and Wayne, Pam and I wanted to let both of you know how pleased we are with the pool you built for us. Your team, including all of your subcontractors, performed with professionalism and in a timely manner. The finished pool exceeded our expectations and is receiving rave reviews from our neighbors. We feel so lucky to have contracted with your company. Both of you should take pride with the work your team did. Thanks to both of you, Pam Venosa and Allan Scott

I want you guys to know how refreshing it was to have a contractor not only perform but do exactly what they said they were going to do. Christopher Cioffi (Investor)

We received five bids to put in our pool. Being new to the game, we thought the more the better. Custom Pools by Design was the first call back and schedule to meet with us. After meeting with us and going over options, within 24 hours we had an estimate including a picture of what our pool/deck would look like. We continued through the bid process but had already seen what was being offered by Custom Pools. As each bidder sent us their bid, we were less and less impressed. One of the bidders was highly recommended by some close neighbors of ours. However, when we started to ask questions and make adjustments it was not handled the same as we experienced with Randy at Custom Pools. It was immediately apparent that any changes were going to cost extra. Where Randy had done a complete re-do of the original plan to make sure we were getting what we asked for. All before we accepted his bid. Once everything was weighed out, we chose Custom Pools. Less than 2 months after signing with them, we have a beautiful pool that exceeded our expectations. Issues came up in the process, but were handled immediately and they never pushed us to spend additional money. By issues, I mean with the land and regulations at our house. They worked to make sure we got what we asked for without breaking the budget. We felt that they were on our side the entire time and even when it came to dealing with the permit office in Cape Coral (always a pain) they took care of everything. The absolute only thing we would change would be our budget so we could let them do a larger immaculate pool for us to enjoy. We are very grateful for the entire experience provided by the Custom Pools by Design company. Sincerely, Anthony & Tiffany Massocco

We are Cheryl and Mike McRobbie and would like to share our experience with Custom Pools By Design. In late December 2012 we contacted 3 pool installers in the greater Cape Coral area. After carefully comparing the three companies it was clear that Custom Pools By Design was the most compatible with our ideas. Their pricing was competitive and offered more services for the money. From the beginning Candi, Wayne, and Randy exhibited an uncanny ability to anticipate our questions, concerns, and needs. Randy brought a plan that included a unique design that appealed to us. Wayne orchestrated the complex procedures that are necessary for a successful job. Candi walked us step by step through the process of scheduling and the administrative parts of the process. They all made themselves available for our questions and concerns. We felt very comfortable with their advice. The schedule was adhered to and the pool was installed exactly as we wanted; the completion date was the date that was projected. Start date, and end date were one month apart as projected. All of the people involved in this job were very professional and highly skilled. We would recommend Custom Pools By Design to anyone considering a pool installation and we would like to thank them for making our dream a reality. Please use us as a reference anytime. Sincerely, Cheryl & Mike McRobbie

Dear Wayne, I would like to say a big thank you for making our pool experience so wonderful! From start to finish it was done professionally, quick and detailed like no other! I'm a perfectionist and you got the job done. From Randy, Rudy, Alberto, Ray, Juan, and Candi all of these workers who passed through our backyard were "Amazing"! Anything that needed to be done was taken care of ASAP. You should be very proud of your company and staff!! We are so happy with our pool, its beauty and construction all rolled into one great Custom Pool by Design. We will highly recommend you to all our friends and new neighbors. Thank you again. Lisa Caiafa & Family

Dear Candi & Team, Thanks for a beautiful lanai retreat. We've already enjoyed the pool and spa and look forward to many happy hours with friends and family. Sincerely Donna Snyder

To Wayne, Candi, Randy, Laura, and Chris, This note of appreciation is long overdue and I apologize for that. I want to thank all of you for giving me an absolutely gorgeous pool. Even though we encountered some hiccups along the way the end result was worth it. I have had so many complements on the on the pool and would definitely recommend Custom Pools to everyone that is interested in having a pool built. The sub-contractors are top of the line and do great work. I can’t wait for my family to come down this summer to enjoy this beautiful pool. Again thank you to all of you for your commitment and dedication to provide a great product. Sincerely, Diana Clement

To all the staff at Custom Pools: Forgive us for not getting in touch with you sooner; however, we have been enjoying our very own luxury metropolis in our backyard, thanks to all of you. Never in our wildest dreams did we think that we would have exactly what we wanted in the way of comfort and relaxation, but you and all of your contractors far surpassed our expectations. When we swim in our pool and/or “veg out” in our Jacuzzi, we have all of you to thank. You have truly made our dreams come true. Thank you! Thank you! Thank you! Gerianne & John McBrearty

Just wanted to thank you for the very pleasant experience we had with your construction of our pool and lanai. It went so smoothly thanks to your team. Everyone from Wayne and his brother coming to the house to explain the process, to all of the people involved with the building and construction and especially the girls in the office. Thanks for everything and we highly recommend your company to anyone. Jeff & Joyce Kice

I want to tell you how pleased Robin and I are that we were fortunate enough to choose Custom Pools to install our pool. It's a great company with great employees. I also would be more than happy to speak to anyone who is interested in getting a pool.
Regards, Jeff Sheperd